Terms & Conditions

1.1 Welcome to the LajoLab website, owned and operated by 3D Eyes LTD (Company No. 517154415) (hereinafter: the "Company"). These Terms and Conditions govern the use of the website and all services offered through it. Accessing, browsing, or using the website constitutes your full and binding agreement to comply with these Terms and Conditions.

1.2 The language used herein is male-gendered for convenience only, but it equally applies to all genders and numbers, whether singular or plural, as appropriate to the context.

1.3 These terms are designed to define the conditions of use of the site, govern the relationship between users and the Company, and establish the mutual rights and obligations arising therefrom.

1.4 By using the site, including accessing its content and conducting transactions, you acknowledge and agree to be bound by these terms and conditions. Users who do not accept these terms are advised not to use the site or its services.

1.5 The services provided by this site are available on an "AS-IS" basis without warranties of any kind, either express or implied. The Company shall not be liable for any damages, disruptions, or malfunctions that may arise from the use of the site, its services, or its content.

1.6 Any action that contravenes these terms, including illegal or harmful actions, constitutes a breach of these terms. The Company reserves the right to take steps, including restricting access, against users who violate these conditions.

1.7 Use of the site for illegal, harmful, or unauthorized commercial purposes is prohibited without prior written consent from the Company. Users agree not to copy, distribute, or alter content on the site without authorization.

1.8 All content on the site, including texts, images, graphics, designs, trademarks, logos, and other intellectual property, is the property of the Company or its licensors and is protected under applicable intellectual property laws. Unauthorized use of this content may result in legal action.

1.9 The Company endeavors to protect the privacy of its users and the security of information on the site. However, it is not responsible for security breaches or events outside its reasonable control.

1.10 The Company reserves the right, at any time and without notice, to modify or discontinue the site partially or entirely, and to make changes to the content and operation of the site. These changes will not affect orders made before the changes. The Company takes reasonable efforts to ensure the availability and maintenance of the site, although its operation may be affected by external factors beyond the Company’s control.

1.11 Users agree to use the site in accordance with the law and the terms and conditions set forth in these regulations. Any misuse of the site that exceeds these terms may lead to a violation of the Company's rights and legal actions.

1.12 The conditions set forth in these terms do not override specific agreements related to particular orders or services offered by the Company. In the event of a conflict between these terms and any specific agreement, the terms of the specific agreement shall prevail, subject to applicable laws.

2.1 In using the website, users may be required to provide personal information as specified in the Privacy Policy. Due to the importance and sensitivity of providing such information, users under the age of 18 or those lacking the legal capacity to enter into a binding agreement must obtain the consent of their parent, legal guardian, or authorized representative before using the website or making any purchase through it.

2.2 Parents, legal guardians, or authorized representatives are responsible for supervising and guiding the use of the website by minors or legally incapacitated users and for ensuring that they understand these Terms and Conditions and their implications.

2.3 Any use of the website by a minor or legally incapacitated user shall be deemed to have been carried out with the consent and approval of the relevant parent, legal guardian, or authorized representative, who shall bear responsibility for such use in accordance with applicable law.

2.4 The Company reserves the right to refuse service, cancel transactions, or restrict access to the website if it reasonably believes that a user does not meet the eligibility requirements set forth in these Terms and Conditions.

3.1 All intellectual property rights related to the website, including copyrights, trademarks, trade secrets, designs, methodologies, software, databases, products, content, and any other intellectual property rights, are the exclusive property of 3D Eyes LTD (Company No. 517154415) (the "Company") or of third parties who have granted the Company the right to use such rights. These rights include, without limitation, the website design, product catalogs, databases, source code, images, videos, audio content, logos, trademarks, domain names, product descriptions, graphics, and all other content displayed on the website.

3.2 It is prohibited to copy, reproduce, distribute, publish, display, sell, market, license, modify, translate, or create derivative works from any content appearing on the website, including trademarks, texts, images, graphics, videos, and software code, without the Company's prior written consent.

3.3 No commercial use may be made of the website, its content, intellectual property, databases, product listings, designs, or any information published on the website without the Company's prior written consent.

3.4 The Company reserves the right to require the removal of any publication, content, reference, or link to the website where such use may, in the Company's sole discretion, infringe its rights, damage its reputation, or otherwise adversely affect its legitimate interests.

3.5 It is prohibited to alter, copy, imitate, frame, mirror, or otherwise reproduce the design, appearance, functionality, or user interface of the website without the Company's prior written approval.

3.6 The names "3D Eyes LTD" and "LajoLab", together with all associated logos, trademarks, trade names, product names, designs, and brand assets, whether registered or unregistered, are the exclusive property of the Company or its licensors. Any use of such names, trademarks, logos, or other brand assets without the Company's prior written consent is strictly prohibited.

3.7 Users who upload, submit, publish, or otherwise provide content to the website represent and warrant that they own all necessary rights in such content and are authorized to grant the rights described herein. By submitting content, the user grants the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, display, publish, and promote such content in connection with the operation, marketing, and promotion of the website and its services.

3.8 Nothing in these Terms and Conditions grants any user any ownership right, license, or other right to use any trademark, product design, model design, logo, image, or other intellectual property displayed on the website, except as expressly permitted by applicable law or with the Company's prior written consent.

4.1 The Company is committed to respecting the privacy of all visitors and users of the website and operates in accordance with its Privacy Policy, as published on the website and updated from time to time (the "Privacy Policy").

4.2 The provision of personal information by a user to the Company, including during account registration, order placement, contact requests, newsletter subscriptions, or any other interaction with the website, is voluntary. The Company shall collect, process, store, and use such information solely in accordance with the Privacy Policy and applicable law. The Privacy Policy forms an integral part of these Terms and Conditions.

4.3 Users who do not agree to the terms of the Privacy Policy are requested not to provide personal information through the website and not to use services that require the collection or processing of such information.

4.4 By using the website and providing personal information, users acknowledge that they have read and understood the Privacy Policy and consent to the collection and use of their information as described therein, subject to applicable law.

5.1 The website is intended, among other purposes, to present, market, and sell eyewear products and related accessories offered by the Company to the public.

5.2 The products displayed on the website may represent only part of the Company's product range. The Company reserves the right, at its sole discretion and without prior notice, to modify, discontinue, replace, limit the availability of, or add products, services, designs, colors, specifications, and pricing at any time.

5.3 Product images, color samples, product descriptions, measurements, and visual representations displayed on the website are provided for illustrative purposes only. Actual products may differ slightly due to display settings, lighting conditions, photography, materials, manufacturing processes, or other factors. Such differences shall not constitute a defect in the product and shall not give rise to any claim, demand, or complaint, subject to applicable law.

5.4 The Company makes reasonable efforts to ensure that all information presented on the website is accurate, complete, and up to date. However, errors, omissions, inaccuracies, or typographical mistakes may occasionally occur. The Company reserves the right to correct such errors and to update information at any time without prior notice.

5.5 The availability of products displayed on the website is subject to inventory levels and operational considerations. The display of a product on the website does not guarantee its availability for purchase at all times.

6.1 Orders may be placed using any payment method made available on the website from time to time. Users must be authorized to use the selected payment method and must provide accurate, complete, and current payment information. The Company reserves the right to refuse, cancel, or limit any order in cases of suspected fraud, misuse, violation of these Terms and Conditions, or any unlawful activity.

6.2 When placing an order, users may be required to provide personal and payment-related information. The Company may request additional information or documentation, including proof of identity, for the purpose of verifying the transaction, preventing fraud, complying with legal requirements, or maintaining the security of the website and its users.

6.3 If payment authorization is declined, cancelled, reversed, or otherwise not approved by the relevant payment provider, the Company shall be entitled to cancel the order and shall not be obligated to supply the ordered products.

6.4 Upon successful submission of an order, the user may receive an order confirmation by email. Such confirmation acknowledges receipt of the order request only and does not constitute final acceptance of the order by the Company.

6.5 An order shall be deemed accepted and confirmed only after payment authorization has been successfully completed and the Company has verified product availability. The Company reserves the right to cancel any order, in whole or in part, in the event of pricing errors, product unavailability, suspected fraud, technical issues, or other circumstances beyond the Company's reasonable control. In such cases, any amount charged to the customer shall be refunded in accordance with applicable law.

6.6 The Company may offer promotions, discounts, benefits, coupon codes, or special offers from time to time. The Company reserves the right to modify, suspend, terminate, or replace any such promotion at its sole discretion, subject to applicable law. Changes shall not affect orders that have already been confirmed.

6.7 Prices, payment terms, available payment methods, installment options, financing arrangements, and promotional offers shall be those displayed on the website at the time the order is placed. The Company reserves the right to update such terms from time to time without prior notice, provided that such changes shall not affect orders that have already been confirmed.

7.1 All prices displayed on the website are stated in New Israeli Shekels (NIS) and include Value Added Tax (VAT) where applicable under Israeli law, unless expressly stated otherwise. Additional charges, including shipping fees, taxes, duties, or other applicable charges, may apply and will be displayed during the checkout process before the order is completed.

7.2 The Company reserves the right to update, modify, or correct product prices, shipping fees, promotional offers, discounts, and any other charges displayed on the website at any time and without prior notice. The price applicable to an order shall be the price displayed on the website at the time the order is submitted and confirmed by the customer.

7.3 Product prices displayed on the website may differ from prices offered by distributors, retailers, authorized dealers, third-party marketplaces, or other sales channels. The Company does not guarantee price parity between the website and any other sales channel.

7.4 Promotional offers, discount codes, coupons, gift cards, and other benefits may be subject to specific terms and conditions as published on the website from time to time. Unless expressly stated otherwise, promotions may not be combined.

7.5 In the event of a pricing error, typographical mistake, technical malfunction, or any other error affecting the displayed price or promotion, the Company reserves the right to cancel the affected order and refund any amount paid by the customer, subject to applicable law.

8.1 Following confirmation of an order in accordance with these Terms and Conditions, the Company will arrange delivery of the purchased products to the delivery address provided by the customer during checkout, subject to delivery availability and operational constraints.

8.2 The Company or its delivery service providers may send shipment updates, notifications, or tracking information via email, SMS, phone call, or other communication channels provided by the customer.

8.3 Estimated delivery times will be displayed on the website and/or during the checkout process. Delivery times are estimates only and may vary due to operational requirements, shipping provider delays, weather conditions, holidays, security restrictions, force majeure events, or other circumstances beyond the Company's reasonable control.

8.4 Shipping fees, eligibility for free shipping, delivery methods, and delivery areas shall be as displayed on the website at the time the order is placed. The Company reserves the right to update such terms from time to time without prior notice, provided that such changes shall not affect orders already confirmed.

8.5 The shipping fee applicable to an order shall be the fee displayed during checkout at the time the order is submitted.

8.6 Deliveries may be performed by the Company, third-party courier services, postal services, or other logistics providers selected by the Company.

8.7 Delivery services are available only to locations serviced by the Company's delivery providers. The Company reserves the right to refuse or cancel deliveries to certain locations where delivery is not reasonably possible.

8.8 If a delivery cannot be completed due to circumstances attributable to the customer, including but not limited to incorrect address details, failure to answer delivery coordination attempts, refusal to accept delivery, or repeated absence at the delivery address, the Company may charge additional shipping, handling, storage, or redelivery fees, subject to applicable law.

8.9 Ownership and risk of loss for the products shall transfer to the customer upon delivery of the products to the delivery address provided by the customer.

9.1 For inquiries, customer support, product information, order-related questions, or any other matter concerning the website and its services, customers may contact the Company through the following channels:

Email: Orel@LajoLab.com

Instagram: @lajo_lab

Contact Form: Available on the website's "Contact Us" page.

9.2 The Company may, from time to time, add, remove, or modify its customer service channels and contact details. The most up-to-date contact information will always be published on the website.

9.3 The Company will make reasonable efforts to respond to customer inquiries within a reasonable timeframe; however, response times may vary depending on the nature of the inquiry, business activity, holidays, weekends, and other operational considerations.

10.7 Products Not Eligible for Cancellation

The right of cancellation shall not apply to products that are excluded from cancellation rights under applicable law, including products that were manufactured, customized, or specially ordered for a specific customer, where such products cannot reasonably be resold to another customer.

10.8 Refunds

Refunds shall be processed using the same payment method used for the original purchase, unless otherwise required by law or agreed with the customer. Refunds will be made within the timeframes prescribed by applicable law.

10.9 Product Exchanges

Customers may request to exchange a product within 14 days of receiving it, provided that the product has not been used, is returned in its original condition, includes all original packaging, accessories, and labels, and is eligible for exchange under the Company's exchange policy.

Exchanges are subject to product availability and inventory levels at the time of the exchange request.

10.10 Order Cancellation by the Company

The Company reserves the right to cancel an order, in whole or in part, in cases including but not limited to product unavailability, pricing errors, suspected fraud, technical malfunctions, force majeure events, or any circumstance that prevents the Company from fulfilling the order. In such cases, the customer will be notified and any amount paid will be refunded in accordance with applicable law.

10.11 Promotional Conditions

Where a transaction includes promotional benefits, discounts, bundled products, gifts, or special offers, cancellation or return of part of the order may result in cancellation of the associated promotional benefit. The Company may adjust the refund amount accordingly, subject to applicable law.

11.1 In the event of cancellation, return, or partial cancellation of a transaction that included a promotional benefit, discount, bundled offer, gift product, coupon, or special promotion (including, without limitation, offers such as "Buy One Get One Free", "1+1", percentage discounts, or gift-with-purchase promotions), the customer shall be required to return any products, gifts, or benefits received as part of the promotion.

11.2 If the promotional product, gift, or benefit is not returned, the Company reserves the right to deduct its value from the refund amount, subject to applicable law.

11.3 Where the return or cancellation of part of an order affects eligibility for a promotion or discount originally applied to the transaction, the Company may recalculate the value of the order and adjust the refund amount accordingly, subject to applicable law.

12.1 The user agrees to indemnify and hold harmless the Company, its officers, directors, employees, shareholders, representatives, affiliates, and service providers from and against any loss, damage, liability, claim, demand, cost, or expense (including reasonable legal fees and attorneys' fees) arising out of or related to:

(a) the user's breach of these Terms and Conditions;

(b) the user's violation of any applicable law, regulation, or third-party right;

(c) any misuse of the website, its services, or its content by the user; or

(d) any information, content, or material submitted, uploaded, or provided by the user through the website.

This indemnification obligation shall apply only to the extent permitted by applicable law.

13.1 To the fullest extent permitted by applicable law, the Company shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or other damages arising from or related to the use of the website, the inability to use the website, purchases made through the website, reliance on information displayed on the website, or any interruption in the operation of the website.

13.2 The Company makes reasonable efforts to ensure that the information presented on the website is accurate, complete, and up to date. However, the Company does not warrant that the website will be free from errors, inaccuracies, omissions, interruptions, delays, defects, viruses, or other harmful components.

13.3 All information, content, images, product descriptions, recommendations, and materials presented on the website are provided for general informational and commercial purposes only and do not constitute professional, medical, legal, financial, or other advice. Users are solely responsible for any decisions made based on information obtained through the website.

13.4 The Company shall not be responsible for any loss, damage, or unauthorized use of information resulting from the user's actions, omissions, negligence, misuse of credentials, or failure to maintain the confidentiality of account or personal information.

13.5 The Company shall not be liable for delays, interruptions, failures in performance, or inability to provide services due to events beyond its reasonable control, including but not limited to force majeure events, natural disasters, war, terrorism, cyberattacks, labor disputes, governmental actions, supply chain disruptions, transportation delays, communication failures, or technical malfunctions.

13.6 The Company shall not be responsible for any use of products contrary to the instructions, warnings, care guidelines, or recommendations provided with the products.

13.7 The website may contain links to third-party websites, services, social media platforms, or external resources. Such links are provided solely for convenience. The Company does not control, endorse, guarantee, or assume responsibility for any content, services, products, privacy practices, security measures, or activities of third parties.

13.8 The website and all services provided through it are offered on an "AS IS" and "AS AVAILABLE" basis. The Company makes no representations or warranties, express or implied, regarding the availability, reliability, suitability, accuracy, security, or uninterrupted operation of the website.

13.9 The Company reserves the right to modify, suspend, discontinue, restrict access to, or update any aspect of the website, its content, products, services, features, or functionality at any time and without prior notice.

13.10 The Company may suspend, restrict, or terminate a user's access to the website in cases of suspected fraud, misuse, unlawful activity, violation of these Terms and Conditions, or conduct that may harm the Company, its customers, or third parties.

13.11 In the event of a clerical error, technical malfunction, pricing error, inventory discrepancy, product description error, payment processing error, or any similar mistake, the Company reserves the right to cancel the affected transaction and refund any amount paid by the customer, subject to applicable law.

13.12 In the event of a merger, acquisition, sale of assets, restructuring, or transfer of ownership of the website or the Company's business, the Company may transfer its rights and obligations, including customer information, to the acquiring entity, subject to applicable law and the Company's Privacy Policy.

14.1 These Terms and Conditions, the use of the website, and any transaction conducted through the website shall be governed exclusively by the laws of the State of Israel, without regard to its conflict of law principles.

14.2 Any dispute, claim, or controversy arising out of or relating to the website, its use, any transaction conducted through it, or these Terms and Conditions shall be subject to the exclusive jurisdiction of the competent courts located in Tel Aviv-Yafo, Israel.

14.3 The Company reserves the right to amend, modify, update, or replace these Terms and Conditions from time to time at its sole discretion. The most current version shall be published on the website and shall become effective upon publication, unless otherwise required by applicable law.

14.4 If any provision of these Terms and Conditions is determined by a competent court to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

14.5 The failure of the Company to enforce any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.

15.1 Users may contact the Company regarding any legal, regulatory, intellectual property, privacy, accessibility, content-related, or other concerns relating to the website and its services.

15.2 Without limiting the generality of the above, users may contact the Company if they believe that any content, image, trademark, design, text, or other material appearing on the website infringes their intellectual property rights or the rights of a third party.

15.3 Users may also report suspected violations of applicable laws, regulations, website policies, security concerns, or any misuse of the website.

15.4 If a user becomes aware of inaccurate, incomplete, misleading, or outdated information published on the website, the Company would appreciate receiving notification so that the matter may be reviewed and corrected where appropriate.

15.5 When contacting the Company, users should provide sufficient identifying information, including their full name, telephone number, email address, and a detailed description of the matter, in order to facilitate proper handling of the inquiry.

15.6 All notices, complaints, requests, and communications under this section may be submitted through the contact details specified in Section 9 of these Terms and Conditions.

15.7 The Company reserves the right to request additional information, documentation, or proof of ownership before taking action regarding any complaint, notice, or claim submitted under this section.

16.1 Any failure, delay, or omission by the Company in exercising any right, power, remedy, or provision under these Terms and Conditions shall not constitute a waiver of such right, power, remedy, or provision.

16.2 Any waiver by the Company of a breach of these Terms and Conditions shall not be deemed a waiver of any subsequent or continuing breach.

16.3 A waiver shall be effective only if made expressly and in writing by the Company.

17.1 If any provision of these Terms and Conditions is held by a competent court or authority to be invalid, illegal, or unenforceable, such provision shall be interpreted, limited, or modified to the minimum extent necessary to make it enforceable, while preserving its original intent to the fullest extent possible.

17.2 If such provision cannot be made enforceable, it shall be deemed severed from these Terms and Conditions, and the remaining provisions shall remain valid, enforceable, and in full force and effect.
 

Last Updated: June 2026

3D Eyes LTD (Company No. 517154415)

Owner and Operator of LajoLab.com