Privacy Policy – lajolab.com
General
Welcome to the LajoLab website.
At LajoLab (hereinafter: “the Company”), we are committed to redefining the eyewear shopping experience, emphasizing personal expression and a perfect fit to the unique contours of each customer. Our vision is to enable everyone to find glasses that truly reflect who they are—personal, creative, and innovative.
We respect the privacy of our customers and website users and undertake to act in accordance with the provisions of the Israeli Privacy Protection Law, 1981, including Amendment 13 (hereinafter: “the Law”), as well as any applicable legislation.
By using this website, you consent to this Privacy Policy.
Types of Information Collected
The Company collects and processes information as follows:
Information voluntarily provided – including full name, email address, phone number, shipping address, payment details, and any other information provided by the user while using the website or making a purchase.
Unsubscribing from mailing lists can be done via the “unsubscribe” button in any email. If this does not work, users may contact the accessibility officer directly by email. In case of a technical failure, users may call the Company’s phone number as listed on the “Contact Us” page.
The Company does not collect or store credit card details. Such details are transferred directly to credit card processing companies.
Technological and digital information – automatically collected through technological tools, including IP addresses, cookies, digital identifiers, browser details, general location, and browsing patterns on the website. This information depends on the browser’s privacy settings.
Use of Information
The Company will use the information solely for the following purposes:
Providing services, processing orders, and delivering products to customers.
Managing customer relations and responding to inquiries.
Sending marketing offers and promotional content – subject to user consent.
Statistical analysis, service improvement, and personalization of the user experience.
Compliance with legal requirements, regulatory authorities, and court orders.
Sharing Information with Third Parties
The Company will not share personal information with third parties except in the following cases:
To provide services through its service providers (such as delivery services, payment processors, etc.).
As required by law or court order.
In the event of a merger, sale, or transfer of Company operations to another entity, provided that such entity undertakes to comply with this Privacy Policy.
Data Retention
The Company will retain personal information unless a request for deletion is received from the customer, subject to applicable legal requirements.
Information Security
The Company applies reasonable technological and organizational security measures to prevent unauthorized use of information, including password-based access controls and implementation of information security procedures.
However, absolute security cannot be guaranteed, and the Company does not undertake full immunity against unauthorized access or illegal use.
Continued use of the website constitutes consent to release the Company from any liability for damages resulting from such unauthorized or illegal use of information.
User Rights
In accordance with the Law, including Amendment 13, you have the following rights regarding your personal data:
The right to access information stored about you.
The right to correct inaccurate information.
The right to request deletion of information.
To exercise these rights, you may contact the Company’s Privacy Officer in writing at: orel@lajolab.com
. The Company will respond within 30 days in accordance with the law.
Use of Cookies
The website uses cookies for ongoing operation, enhancing the user experience, statistical analysis, and tailoring of content and services.
The use of cookies will be carried out only with the user’s consent.
Users may modify their preferences at any time through their browser settings or the website’s cookie management mechanism.
Policy Updates
This Privacy Policy is effective as of September 1, 2025, and may be updated from time to time.
The Company reserves the right to amend and update this Policy periodically.
In the event of a material change to the Privacy Policy, notification will be provided on the website via a pop-up notice and by updating the published Privacy Policy.
The latest version will always be published on the website and will take effect upon its publication.
Continued use of the website after such changes constitutes acceptance of the updated Privacy Policy.